Who we are

Fountain City Coffee Services was built on a foundation of hands-on expertise, real-world shop ownership, and years of trusted technical support in the specialty coffee industry. Our story isn’t just about fixing machines—it’s about understanding the heartbeat of coffee businesses, because we’ve lived it ourselves.

The journey began in the café world, co-owning Brightside Bakery & Café, where the daily challenges of running a shop highlighted how critical reliable equipment and dependable service truly are. That perspective deepened with the creation of Sleepy Bee Coffee Co. , where balancing ownership, operations, and coffee culture underscored the need for equipment partners who go beyond simple repairs.

Parallel to entrepreneurship, Jacob Wright developed deep technical expertise as a Coffee Equipment Technician and later Lead Technician with FairWave Specialty Coffee Collective and EspressoTech Service Company. Over these years, he specialized in repairing, installing, and supporting the very equipment cafés rely on daily, while also managing teams and supporting large-scale service operations.

Today, as the founder of Fountain City Coffee Services, Jacob combines technical mastery with a café-owner’s mindset. That unique blend shapes the company’s philosophy:

    •    We respond quickly, because downtime costs you more than parts.

    •    We fix problems at their source, not just swap components.

    •    We recommend and sell equipment we trust—because we’ve relied on it ourselves.

Fountain City Coffee Services isn’t just another repair company—it’s a partner who understands what it takes to keep coffee flowing and customers happy. With roots in Kansas City’s vibrant coffee scene and years of hands-on experience, the company was built to give cafés, restaurants, and roasters something rare: a service provider who has stood on both sides of the counter.